https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/07/mystery-shopper.png5791030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-07-30 10:20:372022-08-15 13:11:52BARE INTERNATIONAL HONORED AS ‘BEST MYSTERY SHOPPER JOBS AND COMPANIES TO WORK FOR’
BARE International recently completed a survey that proves face-to-face service is still vital for vehicle or clothing purchaes. The surprise results, however, was within the financial sector, which went through a strong digital transformation.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/02/Shopping-In-2021.jpg6881030https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png2021-07-07 17:17:572022-08-15 13:11:52STUDY SHOWS THAT CONSUMERS (STILL) LOVE A FACE-TO-FACE PURCHASE
According to a Walker study, customer experience will overtake price and product as the key brand differentiator by the end of 2020. This year purchasers are empowered like never before: customers demand relevant personalized experiences, and companies must be accurate, dependable, and provide the service they guaranteed. Before approving any investment, organizations want to see a clear forecast of the ROI for a solid CX program. It is important to choose the business metrics that are best suited to a particular industry and business.Read more
https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/03/Untitled-design-2021-02-26T102129.633-1030x579-1.png5791030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-05-31 17:00:352021-05-31 14:11:30CX WEEK: THE ROI OF IMPROVING THE CUSTOMER EXPERIENCE
Think fast! 70% of your customers say phone page load speed impacts buying decisions.Read more
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/10/Untitled-design-4.png6501350skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-05-13 14:50:002022-08-15 13:10:37HOW PAGE LOADING TIME IMPACT ON CUSTOMER EXPERIENCE
Meet Global Vice-President Jason Bare and Director of Business Development Michele Jowdy at ShopperFest!
MSPA Americas, the trade association representing the customer experience (CX), measurement, and merchandising industries, has announced the return of its annual independent contractor conference, ShopperFest, to be held June 25 – 27, at the Sheraton North Houston at George Bush Intercontinental Airport.
‘Great customer service is the key to the success of any business. Once you have mastered it, you enjoy better power and control in the competitive market.’ BARE shares an article for News Anyway with key customer service skills.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/04/Customer-service.png5791030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-04-15 12:40:392022-08-15 13:10:38THE 15 MOST IMPORTANT CUSTOMER SERVICE SKILLS
‘In today’s connected world, a brand’s voice is no longer solely defined by the brand, but also by public feedback — largely online. So how you manage your company’s online reputation matters. It’s about promoting and protecting your brand so it can be discovered, followed, recommended and even defended in a predominantly digital marketplace. And it’s not as easy as simply running your own website or social media pages.’ BARE shares an article by Colson Hillier for Forbes on getting started and using online reputation management.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/04/1-1030x579-1.png5791030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-04-08 10:12:192022-08-15 13:10:39ONLINE REPUTATION MANAGEMENT: WHY YOU SHOULD USE IT AND HOW TO GET STARTED
Are you interested in making an impact on your operational and service results? Are you concerned that standards have fallen due to a lack of corporate budget for monitoring? Do you want to make a difference with a nominal investment in time and money? There is a saying, “You cannot manage what you do not measure”. Linda Amraen, Global Director of Client Services of Hospitality at BARE International, provides an overview of the Self-Audit methodology and why deploying Self-Audit to ensure your team is performing according to standards is important in mitigation of risk and overall improvement.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/03/self-audit.png321845skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-03-26 13:46:172022-08-15 13:10:39MYSTERY SHOP INSIGHTS ON A BUDGET: HOW TO MONITOR COMPLIANCE AND IMPROVE RESULTS WITH SELF-AUDIT
‘The crisis followed by the pandemic has caused a huge change in consumer behaviour. Consumers don’t react in the same way we could see in the past; therefore, we have to redesign the relationship and put it on a new footing, which should make customer experience a high priority. A company can maintain its position in the market situation if they consider this period as an opportunity, being able to develop new strategies and address customers in a new way and tone. BARE shares an article by Judit Radnai-Tóth, founder of Talentbrand, co-founder of the ExperienceCon virtual conference.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/03/cx-in-focus.jpg6571235skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-03-19 16:30:272022-08-15 13:10:39CUSTOMER EXPERIENCE IN FOCUS // IT’S TIME TO REDESIGN
https://www.bareinternational.eu/wp-content/uploads/sites/6/2021/03/Cusstomer-experience-on-Social-Media.png5791030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2021-03-12 12:52:302022-08-15 13:10:39HOW TO MAXIMIZE THE SOCIAL CONNECTION AND ENHANCE CUSTOMER EXPERIENCE
BARE INTERNATIONAL HONORED AS ‘BEST MYSTERY SHOPPER JOBS AND COMPANIES TO WORK FOR’
BARE shares an article by Trinity Owen for DollarSprout on mystery shopping.
Read more
STUDY SHOWS THAT CONSUMERS (STILL) LOVE A FACE-TO-FACE PURCHASE
BARE International recently completed a survey that proves face-to-face service is still vital for vehicle or clothing purchaes. The surprise results, however, was within the financial sector, which went through a strong digital transformation.
Read more
CX WEEK: THE ROI OF IMPROVING THE CUSTOMER EXPERIENCE
According to a Walker study, customer experience will overtake price and product as the key brand differentiator by the end of 2020. This year purchasers are empowered like never before: customers demand relevant personalized experiences, and companies must be accurate, dependable, and provide the service they guaranteed. Before approving any investment, organizations want to see a clear forecast of the ROI for a solid CX program. It is important to choose the business metrics that are best suited to a particular industry and business. Read more
HOW PAGE LOADING TIME IMPACT ON CUSTOMER EXPERIENCE
Think fast! 70% of your customers say phone page load speed impacts buying decisions. Read more
SHOPPERFEST 2021
Meet Global Vice-President Jason Bare and Director of Business Development Michele Jowdy at ShopperFest!
MSPA Americas, the trade association representing the customer experience (CX), measurement, and merchandising industries, has announced the return of its annual independent contractor conference, ShopperFest, to be held June 25 – 27, at the Sheraton North Houston at George Bush Intercontinental Airport.
Read more
THE 15 MOST IMPORTANT CUSTOMER SERVICE SKILLS
‘Great customer service is the key to the success of any business. Once you have mastered it, you enjoy better power and control in the competitive market.’ BARE shares an article for News Anyway with key customer service skills.
Read more
ONLINE REPUTATION MANAGEMENT: WHY YOU SHOULD USE IT AND HOW TO GET STARTED
‘In today’s connected world, a brand’s voice is no longer solely defined by the brand, but also by public feedback — largely online. So how you manage your company’s online reputation matters. It’s about promoting and protecting your brand so it can be discovered, followed, recommended and even defended in a predominantly digital marketplace. And it’s not as easy as simply running your own website or social media pages.’ BARE shares an article by Colson Hillier for Forbes on getting started and using online reputation management.
Read more
MYSTERY SHOP INSIGHTS ON A BUDGET: HOW TO MONITOR COMPLIANCE AND IMPROVE RESULTS WITH SELF-AUDIT
Are you interested in making an impact on your operational and service results? Are you concerned that standards have fallen due to a lack of corporate budget for monitoring? Do you want to make a difference with a nominal investment in time and money?
There is a saying, “You cannot manage what you do not measure”. Linda Amraen, Global Director of Client Services of Hospitality at BARE International, provides an overview of the Self-Audit methodology and why deploying Self-Audit to ensure your team is performing according to standards is important in mitigation of risk and overall improvement.
Read more
CUSTOMER EXPERIENCE IN FOCUS // IT’S TIME TO REDESIGN
‘The crisis followed by the pandemic has caused a huge change in consumer behaviour. Consumers don’t react in the same way we could see in the past; therefore, we have to redesign the relationship and put it on a new footing, which should make customer experience a high priority. A company can maintain its position in the market situation if they consider this period as an opportunity, being able to develop new strategies and address customers in a new way and tone. BARE shares an article by Judit Radnai-Tóth, founder of Talentbrand, co-founder of the ExperienceCon virtual conference.
Read more
HOW TO MAXIMIZE THE SOCIAL CONNECTION AND ENHANCE CUSTOMER EXPERIENCE
‘Social media has come a long way from photo posts, likes and comments. More and more of today’s retailers and brands are using social platforms as influential tools to sell their products and services.’ BARE shares an article by Gabe Larsen for Retail Customer Experience on maximizing social connection and enhancing customer experience.
Read more