Airports are often bustling hubs of activity, a mix of excitement, stress, and long layovers. In this chaos, airport lounges have emerged as havens of comfort, convenience, and exclusivity. For financial companies, this allure represents not just an opportunity to attract and retain high-value customers but also a gateway to better understanding consumer behavior in a highly competitive space.
At BARE International, we have conducted extensive market research in the airport lounge and financial services industries, revealing key factors that drive this successful partnership. This relationship serves as a notable case study in customer experience (CX) and loyalty
Once upon a time, the hospitality industry primarily focused on providing a place to sleep and a meal to start the day. Today, hotels have evolved into dynamic environments where the distinction between hospitality and entertainment is increasingly blurred.
Travelers are looking for authentic guest experiences that engage their senses and inspire creativity. This demand has grown significantly, especially with the rise of artificial intelligence. In this article, Linda Amraen, the Global Director of Hospitality, discusses the AI-augmented changes happening in the hospitality industry.
THEMES
Imagine checking into a themed hotel that feels like stepping into a movie set—whether it’s a retro 80s vibe or a luxurious medieval castle, there’s something for everyone. The Moxy Hotels, a brand by Marriott, exemplifies this playful spirit with their vibrant decor and lively communal spaces, encouraging guests to mingle and create memories.
Using AI, these hotels can analyze guest preferences to create experiences that resonate perfectly and personally to their guests. Who knew a getaway could feel like a personalized Hollywood blockbuster?
ENTERTAINMENT
Forget about the days of dull hotel lounges; today’s hospitality venues pulse with life, featuring everything from local bands to Broadway-style performances.
The Hard Rock Hotel chain takes this to heart, offering live music events and rock-themed experiences that turn a simple meal into an unforgettable experience.
AI steps in here too, optimizing show schedules to ensure the best acts play when the most guests are around.
DINING
The rise of celebrity chefs has turned hotel restaurants into culinary hotspots, where every meal feels like a Michelin-starred experience. The Nobu Hotels, boasting partnerships with the world-renowned Nobu restaurant, offer guests the chance to indulge in exquisite cuisine crafted by celebrity chefs.
Themed dining events and interactive cooking classes offer guests enjoyable meals that appeal to their tastes.
AI assists chefs in keeping up with trends, developing menus that meet current food trends and dietary needs, ensuring a wide range of preferences are accommodated for any guest.
HEALTH & WELLNESS
Health retreats are now all the rage, where guests can indulge in yoga sessions followed by spa treatments that make you feel like royalty. The Canyon Ranch resorts exemplify this trend, offering wellness programs that incorporate fitness, nutrition, and relaxation.
AI can personalize these wellness journeys, offering tailored plans that help guests unwind and recharge based on their individual needs.
In the world of hospitality, every stay is an opportunity for excellence and every meal is an occasion to savor. Here, AI serves as a valuable tool, while humans are the skilled professionals who utilize it. Together, they create a well-coordinated experience that combines technology and personal service, ensuring memorable moments for guests.
Linda Amraen, Global Director of Hospitality at BARE International and esteemed IHSC member, brings nearly 20 years of expertise across hotels, restaurants, gaming, and more. A seasoned leader in market research and guest experience, Linda collaborates with global hospitality brands to drive innovation, optimize operations, and deliver exceptional service standards.
Tell us about your business and what keeps you up at night. We can help.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png00bsamuelhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngbsamuel2024-12-05 23:07:532024-12-05 23:18:42Entertain Me: AI’s Role in the Hospitality Industry’s Evolution
In our unwavering commitment to Corporate Social Responsibility (CSR), we recently came together for an inspiring event with Budapest Bike Maffia, hosted by SPACES. Our dedicated team prepared 155 sandwiches for those in need, engaged in a transformative CSR workshop, and compassionately hand-delivered food and essentials to a nearby homeless shelter.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2024/11/CSR-Event-with-Budapest-Bike-Maffia-and-SPACES_BAREInternational.jpg15362048Kristenhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngKristen2024-11-20 23:17:342024-11-20 23:21:43Making a Difference: Our CSR Event with Budapest Bike Maffia and SPACES
BARE International Europe earns Elite designation from Mystery Shopping Professionals Association Americas and Europe/Africa
CYPRUS. (PRWEB) JUNE 17, 2024
BARE International Europe is thrilled to announce that it was honored with Elite Customer Experience Firm status at the MSPA Europe/Africa annual conference held in Cyprus in May. CEO Mike Bare, President Jason Bare, and Europe General Manager Jenő Zsiga were in attendance to accept this prestigious award.
“Achieving the MSPA Elite Membership status for 2024 is a testament to the hard work and dedication of our entire team,” stated Mike Bare. “We are honored to be recognized among the top firms in the industry, and this award validates our continuous efforts to provide top-notch customer experience solutions.”
Delegates from Europe, Africa, and various other parts of the world were warmly received at the annual conference, which took place in Cyprus at the St. Raphael Resort & Marina. The event featured insightful keynote speakers, engaging case studies, interactive sessions, and valuable networking opportunities. Vendors also provided valuable insights into the latest industry technologies.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png00bsamuelhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngbsamuel2024-07-09 14:30:592024-07-09 14:30:59BARE International Europe Honored as Elite Customer Experience Firm at MSPA Europe/Africa Conference
In a demonstration of communal spirit and dedication to wellness, BARE International, alongside Spaces Office, participated in the 18th NN Ultrabalaton on May 5, 2024. This prestigious event, known as Hungary’s most popular community sporting event, saw their combined team running in support of MAGYAR HOSPICE ALAPÍTVÁNY, a charity dedicated to providing compassionate hospice care to cancer patients and their families. Read more
https://www.bareinternational.eu/wp-content/uploads/sites/6/2024/05/header-image-bare-international-charity-1.png4001200msuarezhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngmsuarez2024-05-14 15:42:202024-05-14 15:59:30Ultrabalaton 2024: BARE International & Spaces Office Support Hospice Care
In an exciting development for BARE International, the Sales Director of the European office recently paid a visit to the company’s new branch in Madrid, Spain. The visit, which took place on January 24, was marked by a fruitful meeting with Spanish colleagues and an impactful engagement with clients in the region.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2024/01/CONSUMER-E.png200600https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png2024-01-31 08:36:532024-01-31 08:36:53BARE INTERNATIONAL EXPANDS HORIZONS WITH KEY VISIT TO SPANISH OFFICE
BARE International, a prominent family-owned business in the customer experience industry, is excited to announce the appointment of Jason Bare as the new President. This transition marks a significant milestone for the company as it enters a new era of leadership, driven by the vision and expertise of the second generation of the family.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/07/1689096948978.jpeg6281200https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png2023-07-14 08:10:392023-07-14 08:10:39BARE International Announces New CEO
BARE International has opened a new office in Madrid, Spain, as part of its strategic plan to strengthen its global presence and deliver superior customer experience research and evaluation services.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/Untitled-design-77.png200600https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png2023-05-24 14:26:412023-05-24 14:28:23BARE International Announces the Opening of a New Office in Spain
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/04/Untitled-design-63-1030x579-1.png5791030https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png2023-04-18 10:18:292023-04-18 10:19:09BARE EU HONORED WITH ELITE RESEARCH FIRM STATUS
As one of the biggest industries among our clients is Automotive, we’ve found it essential to research the processes that could help this industry to get the most out of their business. It is quite common that most companies focus on advertising on TV and online, but don’t consider solutions like improving the customer experience with different tools as a form of reaching the customers on a higher level.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2022/10/SKISS_NEW-CM-HEADERS_2022-1920-×-1080-px-1.png10801920skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2022-10-26 17:14:402022-10-26 17:14:40AUTOMOTIVE INDUSTRY: IMPROVING THE CUSTOMER EXPERIENCE IS THE KEY TO ADVERTISING
How Airport Lounges Enhance Customer Loyalty: Insights for Financial Brands
Airports are often bustling hubs of activity, a mix of excitement, stress, and long layovers. In this chaos, airport lounges have emerged as havens of comfort, convenience, and exclusivity. For financial companies, this allure represents not just an opportunity to attract and retain high-value customers but also a gateway to better understanding consumer behavior in a highly competitive space.
At BARE International, we have conducted extensive market research in the airport lounge and financial services industries, revealing key factors that drive this successful partnership. This relationship serves as a notable case study in customer experience (CX) and loyalty
Read more
Entertain Me: AI’s Role in the Hospitality Industry’s Evolution
Once upon a time, the hospitality industry primarily focused on providing a place to sleep and a meal to start the day. Today, hotels have evolved into dynamic environments where the distinction between hospitality and entertainment is increasingly blurred.
Travelers are looking for authentic guest experiences that engage their senses and inspire creativity. This demand has grown significantly, especially with the rise of artificial intelligence. In this article, Linda Amraen, the Global Director of Hospitality, discusses the AI-augmented changes happening in the hospitality industry.
THEMES
Imagine checking into a themed hotel that feels like stepping into a movie set—whether it’s a retro 80s vibe or a luxurious medieval castle, there’s something for everyone. The Moxy Hotels, a brand by Marriott, exemplifies this playful spirit with their vibrant decor and lively communal spaces, encouraging guests to mingle and create memories.
Using AI, these hotels can analyze guest preferences to create experiences that resonate perfectly and personally to their guests. Who knew a getaway could feel like a personalized Hollywood blockbuster?
ENTERTAINMENT
Forget about the days of dull hotel lounges; today’s hospitality venues pulse with life, featuring everything from local bands to Broadway-style performances.
The Hard Rock Hotel chain takes this to heart, offering live music events and rock-themed experiences that turn a simple meal into an unforgettable experience.
AI steps in here too, optimizing show schedules to ensure the best acts play when the most guests are around.
DINING
The rise of celebrity chefs has turned hotel restaurants into culinary hotspots, where every meal feels like a Michelin-starred experience. The Nobu Hotels, boasting partnerships with the world-renowned Nobu restaurant, offer guests the chance to indulge in exquisite cuisine crafted by celebrity chefs.
Themed dining events and interactive cooking classes offer guests enjoyable meals that appeal to their tastes.
AI assists chefs in keeping up with trends, developing menus that meet current food trends and dietary needs, ensuring a wide range of preferences are accommodated for any guest.
HEALTH & WELLNESS
Health retreats are now all the rage, where guests can indulge in yoga sessions followed by spa treatments that make you feel like royalty. The Canyon Ranch resorts exemplify this trend, offering wellness programs that incorporate fitness, nutrition, and relaxation.
AI can personalize these wellness journeys, offering tailored plans that help guests unwind and recharge based on their individual needs.
In the world of hospitality, every stay is an opportunity for excellence and every meal is an occasion to savor. Here, AI serves as a valuable tool, while humans are the skilled professionals who utilize it. Together, they create a well-coordinated experience that combines technology and personal service, ensuring memorable moments for guests.
Linda Amraen, Global Director of Hospitality at BARE International and esteemed IHSC member, brings nearly 20 years of expertise across hotels, restaurants, gaming, and more. A seasoned leader in market research and guest experience, Linda collaborates with global hospitality brands to drive innovation, optimize operations, and deliver exceptional service standards.
Tell us about your business and what keeps you up at night. We can help.
Making a Difference: Our CSR Event with Budapest Bike Maffia and SPACES
In our unwavering commitment to Corporate Social Responsibility (CSR), we recently came together for an inspiring event with Budapest Bike Maffia, hosted by SPACES. Our dedicated team prepared 155 sandwiches for those in need, engaged in a transformative CSR workshop, and compassionately hand-delivered food and essentials to a nearby homeless shelter.
Read more
BARE International Europe Honored as Elite Customer Experience Firm at MSPA Europe/Africa Conference
BARE International Europe earns Elite designation from Mystery Shopping Professionals Association Americas and Europe/Africa
CYPRUS. (PRWEB) JUNE 17, 2024
BARE International Europe is thrilled to announce that it was honored with Elite Customer Experience Firm status at the MSPA Europe/Africa annual conference held in Cyprus in May. CEO Mike Bare, President Jason Bare, and Europe General Manager Jenő Zsiga were in attendance to accept this prestigious award.
“Achieving the MSPA Elite Membership status for 2024 is a testament to the hard work and dedication of our entire team,” stated Mike Bare. “We are honored to be recognized among the top firms in the industry, and this award validates our continuous efforts to provide top-notch customer experience solutions.”
Delegates from Europe, Africa, and various other parts of the world were warmly received at the annual conference, which took place in Cyprus at the St. Raphael Resort & Marina. The event featured insightful keynote speakers, engaging case studies, interactive sessions, and valuable networking opportunities. Vendors also provided valuable insights into the latest industry technologies.
Ultrabalaton 2024: BARE International & Spaces Office Support Hospice Care
In a demonstration of communal spirit and dedication to wellness, BARE International, alongside Spaces Office, participated in the 18th NN Ultrabalaton on May 5, 2024. This prestigious event, known as Hungary’s most popular community sporting event, saw their combined team running in support of MAGYAR HOSPICE ALAPÍTVÁNY, a charity dedicated to providing compassionate hospice care to cancer patients and their families.
Read more
BARE INTERNATIONAL EXPANDS HORIZONS WITH KEY VISIT TO SPANISH OFFICE
In an exciting development for BARE International, the Sales Director of the European office recently paid a visit to the company’s new branch in Madrid, Spain. The visit, which took place on January 24, was marked by a fruitful meeting with Spanish colleagues and an impactful engagement with clients in the region.
Read more
BARE International Announces New CEO
FAIRFAX, VA. (PRWEB) JULY 11, 2023
BARE International, a prominent family-owned business in the customer experience industry, is excited to announce the appointment of Jason Bare as the new President. This transition marks a significant milestone for the company as it enters a new era of leadership, driven by the vision and expertise of the second generation of the family.
Read more
BARE International Announces the Opening of a New Office in Spain
BARE International has opened a new office in Madrid, Spain, as part of its strategic plan to strengthen its global presence and deliver superior customer experience research and evaluation services.
Read more
BARE EU HONORED WITH ELITE RESEARCH FIRM STATUS
Global Experience Research Firm BARE International earns Elite designation from Mystery Shopping Professionals Association Americas and Europe/Africa.
Read more
AUTOMOTIVE INDUSTRY: IMPROVING THE CUSTOMER EXPERIENCE IS THE KEY TO ADVERTISING
As one of the biggest industries among our clients is Automotive, we’ve found it essential to research the processes that could help this industry to get the most out of their business. It is quite common that most companies focus on advertising on TV and online, but don’t consider solutions like improving the customer experience with different tools as a form of reaching the customers on a higher level.
Read more