In a competitive and dynamic market, delivering impeccable customer experience requires attention to every detail. For this reason, relying on specialized audits is essential to maintain operational standards, ensure compliance, and strengthen customer trust. At BARE International, we offer custom audit solutions, tailored to your business needs, so you can have full control over your processes and results.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png00bsamuelhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngbsamuel2025-04-07 13:57:102025-04-07 13:57:10BARE Audits: Quality and Compliance for Your Business
Excellence in customer service is one of the biggest competitive advantages for any business. But how can you be sure that the experience you provide aligns with customer expectations? One of the most effective and strategic ways to answer this question is through mystery shopping, which delivers valuable insights into service performance and customer experience.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2025/03/Business-Excellence-BLOG-Headers.png315851msuarezhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngmsuarez2025-03-26 15:47:232025-03-26 15:50:56Is Your Customer Service Meeting Expectations?
In the business world, every decision can directly impact a company’s results. However, many organizations still make decisions based on assumptions or intuition, without in-depth analysis.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2025/03/Next-article-Data-Driven-Decisions-Boost-Your-Business.png315851msuarezhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngmsuarez2025-03-20 11:44:582025-03-20 11:45:16Data-Driven Decisions: Boost Your Business
Do you really know how your customers see your business? Many companies believe they understand the experience they offer their customers, but reality can be very different when seen through the eyes of the consumer. Mystery shopping is a valuable tool to step outside the internal business perspective and dive into the real customer journey.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2025/03/The-Importance-of-the-Mystery-Shoppers-Perspective.png315851msuarezhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngmsuarez2025-03-14 11:09:012025-03-14 11:09:01The Importance of the Mystery Shopper’s Perspective
Every business strives to deliver the best possible experience to its customers, but does the service provided truly meet expectations? Often, small details go unnoticed by management, directly affecting customer satisfaction.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2025/03/man-selecting-a-start-customer-service-BARE-international.png231624msuarezhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngmsuarez2025-03-07 10:48:352025-03-07 10:48:35Uncover the Truth About Your Customer Experience with Mystery Shopping
Customer experience is one of the key factors determining a business’s success. Satisfied customers not only return but also recommend your brand to others, helping to build a positive reputation and drive growth. But how do you know if your company is meeting customer expectations? The answer lies in customer experience surveys.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2025/02/woman-watching-her-cellphone-and-smiling.png210567msuarezhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngmsuarez2025-02-27 16:54:392025-02-28 11:14:17Discover How Surveys Can Revolutionize Your Customer Experience
Airports are often bustling hubs of activity, a mix of excitement, stress, and long layovers. In this chaos, airport lounges have emerged as havens of comfort, convenience, and exclusivity. For financial companies, this allure represents not just an opportunity to attract and retain high-value customers but also a gateway to better understanding consumer behavior in a highly competitive space.
At BARE International, we have conducted extensive market research in the airport lounge and financial services industries, revealing key factors that drive this successful partnership. This relationship serves as a notable case study in customer experience (CX) and loyalty
Once upon a time, the hospitality industry primarily focused on providing a place to sleep and a meal to start the day. Today, hotels have evolved into dynamic environments where the distinction between hospitality and entertainment is increasingly blurred.
Travelers are looking for authentic guest experiences that engage their senses and inspire creativity. This demand has grown significantly, especially with the rise of artificial intelligence. In this article, Linda Amraen, the Global Director of Hospitality, discusses the AI-augmented changes happening in the hospitality industry.
THEMES
Imagine checking into a themed hotel that feels like stepping into a movie set—whether it’s a retro 80s vibe or a luxurious medieval castle, there’s something for everyone. The Moxy Hotels, a brand by Marriott, exemplifies this playful spirit with their vibrant decor and lively communal spaces, encouraging guests to mingle and create memories.
Using AI, these hotels can analyze guest preferences to create experiences that resonate perfectly and personally to their guests. Who knew a getaway could feel like a personalized Hollywood blockbuster?
ENTERTAINMENT
Forget about the days of dull hotel lounges; today’s hospitality venues pulse with life, featuring everything from local bands to Broadway-style performances.
The Hard Rock Hotel chain takes this to heart, offering live music events and rock-themed experiences that turn a simple meal into an unforgettable experience.
AI steps in here too, optimizing show schedules to ensure the best acts play when the most guests are around.
DINING
The rise of celebrity chefs has turned hotel restaurants into culinary hotspots, where every meal feels like a Michelin-starred experience. The Nobu Hotels, boasting partnerships with the world-renowned Nobu restaurant, offer guests the chance to indulge in exquisite cuisine crafted by celebrity chefs.
Themed dining events and interactive cooking classes offer guests enjoyable meals that appeal to their tastes.
AI assists chefs in keeping up with trends, developing menus that meet current food trends and dietary needs, ensuring a wide range of preferences are accommodated for any guest.
HEALTH & WELLNESS
Health retreats are now all the rage, where guests can indulge in yoga sessions followed by spa treatments that make you feel like royalty. The Canyon Ranch resorts exemplify this trend, offering wellness programs that incorporate fitness, nutrition, and relaxation.
AI can personalize these wellness journeys, offering tailored plans that help guests unwind and recharge based on their individual needs.
In the world of hospitality, every stay is an opportunity for excellence and every meal is an occasion to savor. Here, AI serves as a valuable tool, while humans are the skilled professionals who utilize it. Together, they create a well-coordinated experience that combines technology and personal service, ensuring memorable moments for guests.
Linda Amraen, Global Director of Hospitality at BARE International and esteemed IHSC member, brings nearly 20 years of expertise across hotels, restaurants, gaming, and more. A seasoned leader in market research and guest experience, Linda collaborates with global hospitality brands to drive innovation, optimize operations, and deliver exceptional service standards.
Tell us about your business and what keeps you up at night. We can help.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png00bsamuelhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngbsamuel2024-12-05 23:07:532024-12-05 23:18:42Entertain Me: AI’s Role in the Hospitality Industry’s Evolution
In our unwavering commitment to Corporate Social Responsibility (CSR), we recently came together for an inspiring event with Budapest Bike Maffia, hosted by SPACES. Our dedicated team prepared 155 sandwiches for those in need, engaged in a transformative CSR workshop, and compassionately hand-delivered food and essentials to a nearby homeless shelter.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2024/11/CSR-Event-with-Budapest-Bike-Maffia-and-SPACES_BAREInternational.jpg15362048Kristenhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngKristen2024-11-20 23:17:342024-11-20 23:21:43Making a Difference: Our CSR Event with Budapest Bike Maffia and SPACES
BARE International Europe earns Elite designation from Mystery Shopping Professionals Association Americas and Europe/Africa
CYPRUS. (PRWEB) JUNE 17, 2024
BARE International Europe is thrilled to announce that it was honored with Elite Customer Experience Firm status at the MSPA Europe/Africa annual conference held in Cyprus in May. CEO Mike Bare, President Jason Bare, and Europe General Manager Jenő Zsiga were in attendance to accept this prestigious award.
“Achieving the MSPA Elite Membership status for 2024 is a testament to the hard work and dedication of our entire team,” stated Mike Bare. “We are honored to be recognized among the top firms in the industry, and this award validates our continuous efforts to provide top-notch customer experience solutions.”
Delegates from Europe, Africa, and various other parts of the world were warmly received at the annual conference, which took place in Cyprus at the St. Raphael Resort & Marina. The event featured insightful keynote speakers, engaging case studies, interactive sessions, and valuable networking opportunities. Vendors also provided valuable insights into the latest industry technologies.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.png00bsamuelhttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngbsamuel2024-07-09 14:30:592024-07-09 14:30:59BARE International Europe Honored as Elite Customer Experience Firm at MSPA Europe/Africa Conference
BARE Audits: Quality and Compliance for Your Business
In a competitive and dynamic market, delivering impeccable customer experience requires attention to every detail. For this reason, relying on specialized audits is essential to maintain operational standards, ensure compliance, and strengthen customer trust. At BARE International, we offer custom audit solutions, tailored to your business needs, so you can have full control over your processes and results.
Read more
Is Your Customer Service Meeting Expectations?
Excellence in customer service is one of the biggest competitive advantages for any business. But how can you be sure that the experience you provide aligns with customer expectations? One of the most effective and strategic ways to answer this question is through mystery shopping, which delivers valuable insights into service performance and customer experience.
Read more
Data-Driven Decisions: Boost Your Business
In the business world, every decision can directly impact a company’s results. However, many organizations still make decisions based on assumptions or intuition, without in-depth analysis.
Read more
The Importance of the Mystery Shopper’s Perspective
Do you really know how your customers see your business?
Many companies believe they understand the experience they offer their customers, but reality can be very different when seen through the eyes of the consumer. Mystery shopping is a valuable tool to step outside the internal business perspective and dive into the real customer journey.
Read more
Uncover the Truth About Your Customer Experience with Mystery Shopping
Every business strives to deliver the best possible experience to its customers, but does the service provided truly meet expectations? Often, small details go unnoticed by management, directly affecting customer satisfaction.
Read more
Discover How Surveys Can Revolutionize Your Customer Experience
Customer experience is one of the key factors determining a business’s success. Satisfied customers not only return but also recommend your brand to others, helping to build a positive reputation and drive growth. But how do you know if your company is meeting customer expectations? The answer lies in customer experience surveys.
Read more
How Airport Lounges Enhance Customer Loyalty: Insights for Financial Brands
Airports are often bustling hubs of activity, a mix of excitement, stress, and long layovers. In this chaos, airport lounges have emerged as havens of comfort, convenience, and exclusivity. For financial companies, this allure represents not just an opportunity to attract and retain high-value customers but also a gateway to better understanding consumer behavior in a highly competitive space.
At BARE International, we have conducted extensive market research in the airport lounge and financial services industries, revealing key factors that drive this successful partnership. This relationship serves as a notable case study in customer experience (CX) and loyalty
Read more
Entertain Me: AI’s Role in the Hospitality Industry’s Evolution
Once upon a time, the hospitality industry primarily focused on providing a place to sleep and a meal to start the day. Today, hotels have evolved into dynamic environments where the distinction between hospitality and entertainment is increasingly blurred.
Travelers are looking for authentic guest experiences that engage their senses and inspire creativity. This demand has grown significantly, especially with the rise of artificial intelligence. In this article, Linda Amraen, the Global Director of Hospitality, discusses the AI-augmented changes happening in the hospitality industry.
THEMES
Imagine checking into a themed hotel that feels like stepping into a movie set—whether it’s a retro 80s vibe or a luxurious medieval castle, there’s something for everyone. The Moxy Hotels, a brand by Marriott, exemplifies this playful spirit with their vibrant decor and lively communal spaces, encouraging guests to mingle and create memories.
Using AI, these hotels can analyze guest preferences to create experiences that resonate perfectly and personally to their guests. Who knew a getaway could feel like a personalized Hollywood blockbuster?
ENTERTAINMENT
Forget about the days of dull hotel lounges; today’s hospitality venues pulse with life, featuring everything from local bands to Broadway-style performances.
The Hard Rock Hotel chain takes this to heart, offering live music events and rock-themed experiences that turn a simple meal into an unforgettable experience.
AI steps in here too, optimizing show schedules to ensure the best acts play when the most guests are around.
DINING
The rise of celebrity chefs has turned hotel restaurants into culinary hotspots, where every meal feels like a Michelin-starred experience. The Nobu Hotels, boasting partnerships with the world-renowned Nobu restaurant, offer guests the chance to indulge in exquisite cuisine crafted by celebrity chefs.
Themed dining events and interactive cooking classes offer guests enjoyable meals that appeal to their tastes.
AI assists chefs in keeping up with trends, developing menus that meet current food trends and dietary needs, ensuring a wide range of preferences are accommodated for any guest.
HEALTH & WELLNESS
Health retreats are now all the rage, where guests can indulge in yoga sessions followed by spa treatments that make you feel like royalty. The Canyon Ranch resorts exemplify this trend, offering wellness programs that incorporate fitness, nutrition, and relaxation.
AI can personalize these wellness journeys, offering tailored plans that help guests unwind and recharge based on their individual needs.
In the world of hospitality, every stay is an opportunity for excellence and every meal is an occasion to savor. Here, AI serves as a valuable tool, while humans are the skilled professionals who utilize it. Together, they create a well-coordinated experience that combines technology and personal service, ensuring memorable moments for guests.
Linda Amraen, Global Director of Hospitality at BARE International and esteemed IHSC member, brings nearly 20 years of expertise across hotels, restaurants, gaming, and more. A seasoned leader in market research and guest experience, Linda collaborates with global hospitality brands to drive innovation, optimize operations, and deliver exceptional service standards.
Tell us about your business and what keeps you up at night. We can help.
Making a Difference: Our CSR Event with Budapest Bike Maffia and SPACES
In our unwavering commitment to Corporate Social Responsibility (CSR), we recently came together for an inspiring event with Budapest Bike Maffia, hosted by SPACES. Our dedicated team prepared 155 sandwiches for those in need, engaged in a transformative CSR workshop, and compassionately hand-delivered food and essentials to a nearby homeless shelter.
Read more
BARE International Europe Honored as Elite Customer Experience Firm at MSPA Europe/Africa Conference
BARE International Europe earns Elite designation from Mystery Shopping Professionals Association Americas and Europe/Africa
CYPRUS. (PRWEB) JUNE 17, 2024
BARE International Europe is thrilled to announce that it was honored with Elite Customer Experience Firm status at the MSPA Europe/Africa annual conference held in Cyprus in May. CEO Mike Bare, President Jason Bare, and Europe General Manager Jenő Zsiga were in attendance to accept this prestigious award.
“Achieving the MSPA Elite Membership status for 2024 is a testament to the hard work and dedication of our entire team,” stated Mike Bare. “We are honored to be recognized among the top firms in the industry, and this award validates our continuous efforts to provide top-notch customer experience solutions.”
Delegates from Europe, Africa, and various other parts of the world were warmly received at the annual conference, which took place in Cyprus at the St. Raphael Resort & Marina. The event featured insightful keynote speakers, engaging case studies, interactive sessions, and valuable networking opportunities. Vendors also provided valuable insights into the latest industry technologies.