aka the Ultimate guide written by BARE International’s Data Quality Team to the Mystery ShoppersRead more
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There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors. Read more
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/10/mobile.jpeg6871030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2019-10-01 15:41:392022-08-15 13:04:075 REASONS TEXT MESSAGING IS GREAT FOR CUSTOMER SUPPORT
CX Day is October 1st! How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100!
‘CX Day celebrates the professionals and companies that make great customer experiences happen. It’s an opportunity to recognize great customer work, discover professional development opportunities, and strengthen professional networks. Join us!’ Read more
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/09/cx.jpg7501030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2019-09-24 13:57:402022-08-15 13:04:07TELL US WHAT #IMACUSTOMER MEANS TO YOU FOR A CHANCE TO WIN!
Health and wellness is a hot topic in hospitality right now. Because wellness innovation in hospitality is seemly just starting out, there’s so much more science, integration, and bold new ideas yet to surface.Read more
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/09/hospitality.jpeg6871030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2019-09-18 09:02:082022-08-15 13:04:08WELLNESS & HOSPITALITY. WHERE NEXT?
The hospitality industry focuses heavily on face-to-face communication. However, the digital revolution has now forever changed almost every aspect of our world — perhaps none more so than customer service.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/08/omichanel.jpeg6871030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2019-09-11 15:04:282022-08-15 13:04:08USING OMNICHANNEL CUSTOMER SERVICE IN HOSPITALITY
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/08/loop.jpeg7301030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2019-08-29 12:47:362022-08-15 13:04:08THE TRUE VALUE OF CUSTOMER EXPERIENCE RESEARCH
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience. Read more
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Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over.Read more
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/08/airline.jpeg6871030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2019-08-14 21:13:592022-08-15 13:04:09IMPROVING CUSTOMER EXPERIENCE IN THE AIRLINE INDUSTRY
https://www.bareinternational.eu/wp-content/uploads/sites/6/2019/08/cxr.jpeg6871030skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2019-08-05 14:28:232022-08-15 13:04:09THE POWER OF CUSTOMER EXPERIENCE RESEARCH (CXR)
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POV DOS AND DON’TS
aka the Ultimate guide written by BARE International’s Data Quality Team to the Mystery Shoppers Read more
5 REASONS TEXT MESSAGING IS GREAT FOR CUSTOMER SUPPORT
There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors.
Read more
TELL US WHAT #IMACUSTOMER MEANS TO YOU FOR A CHANCE TO WIN!
CX Day is October 1st!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100!
‘CX Day celebrates the professionals and companies that make great customer experiences happen. It’s an opportunity to recognize great customer work, discover professional development opportunities, and strengthen professional networks. Join us!’ Read more
WELLNESS & HOSPITALITY. WHERE NEXT?
Health and wellness is a hot topic in hospitality right now. Because wellness innovation in hospitality is seemly just starting out, there’s so much more science, integration, and bold new ideas yet to surface. Read more
USING OMNICHANNEL CUSTOMER SERVICE IN HOSPITALITY
The hospitality industry focuses heavily on face-to-face communication. However, the digital revolution has now forever changed almost every aspect of our world — perhaps none more so than customer service.
Read more
THE TRUE VALUE OF CUSTOMER EXPERIENCE RESEARCH
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
Read more
FOUR WAYS TO PREVENT COSTLY CUSTOMER CHURN
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience.
Read more
IMPROVING CUSTOMER EXPERIENCE IN THE AIRLINE INDUSTRY
Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over. Read more
THE POWER OF CUSTOMER EXPERIENCE RESEARCH (CXR)
If you think ‘CXR’ is a buzzword or marketing trend, think again.
Read more
HOW TO CREATE A GREAT CUSTOMER EXPERIENCE STRATEGY
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy.
Read more