Uncover the Truth About Your Customer Experience with Mystery Shopping
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Entertain Me: AI’s Role in the Hospitality Industry’s Evolution
Making a Difference: Our CSR Event with Budapest Bike Maffia and SPACES
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CORONAVIRUS IMPACT ON E-COMMERCE: IS YOUR STORE SAFE?
‘Many marketing experts predict that e-commerce sales will only increase as COVID-19 infections soar, social distancing becomes standard practice, and more people choose—or are required—to stay home. However… 36% of sellers predict their sales will actually decline.’ Read on as BARE shares an article by Michael Ugino from Business 2 Community on the Impact of Coronavirus on E-Commerce and ‘what sellers can expect during this turbulent time, as well as tips from e-commerce experts on how to protect your online business and make the most of this opportunity by connecting with your customers. Read more
BARE SHARES: 6 WAYS TO OPTIMIZE YOUR ONLINE MENU & SURVIVE THE COVID CRISIS
‘These are turbulent and scary times for restaurant operators across the board. Online orders went from 10% to 100% of your business in just a matter of days. Your in-store order channel completely disappeared… But the pre-COVID rules of the road have changed drastically. The guest, now ordering solely through your online channels, needs an optimized menu for the current environment.’ BARE International shares an article from Fast Casual on 6 Ways to Ensure Your Online Menu is COVID-Friendly. Read more
SURVIVAL STRATEGIES FOR THE HOME OFFICE
We all have days where we lack motivation, and you’re not alone. It happens. Even the most positive and productive people have days like this. Rita, a BARE Data Quality Specialist, shares her ‘survival strategies’ for productive remote working, an enjoyable home office and how to get, and stay, motivated during the lockdown. Read more
SAVE YOUR CUSTOMERS USING DIGITAL CHANNELS
As new cases of COVID-19 continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers.
BARE Cares: Bringing Communities Together
As a global company, we have been closely monitoring and actively handling the situation related to the COVID-19 pandemic since late January, when our BARE China office was impacted. While the world continues to work through the unknowns together, we remain open and available to consult on various topics related to business needs and progression from our known and current expertise.
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4 WAYS TO MONITOR THE CUSTOMER EXPERIENCE AMID COVID-19
As new cases of COVID-19 continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers. Read more
WHY YOU DON’T NEED A BRICK-AND-MORTAR STORE FOR MYSTERY SHOPPING INSIGHTS
There is an assumption that mystery shopping is for retail and hospitality businesses only who have various touchpoints. While it is true that shops, banks, hotels, service stations, restaurants and more are well suited to mystery shopping, it doesn’t stop there. Read more
BUSINESS INTELLIGENCE AND BIG DATA IN CAPTURING THE CX
Delivering an incredible customer experience is top of mind for every business in 2020. Today, Big Data and Business Intelligence (BI) have become some of the most valuable, innovative and exciting technological offerings for the world. Read more
HOW AR AND VR DRIVES THE CAR-BUYING EXPERIENCE
Like so many industries, technology is shaping the auto sector. And when it comes to car-buying in 2020, creating connected experiences is key.
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5 WAYS TO HUMANIZE THE DIGITAL CUSTOMER EXPERIENCE
The modern customer is often on the go, seeks instant support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential. Customers expect digital customer experiences (CX) by businesses not only integrated but also more advanced and secured. To avoid falling behind your competitors in the fast-moving experience economy, it’s critical you are able to humanize your customer experience also. Read more